A growing number of executives from major Dutch companies anticipate that artificial intelligence will replace jobs. This is highlighted in the annual CEO survey by ING, which involved 263 large Dutch companies.
The leaders are concerned about the rapid development of AI. Mark Milders, a division director at ING, noted the technology’s swift advancement makes it challenging to keep pace.
Last year, only 6% of top executives believed AI would replace jobs; now, that figure has risen to 19%. This is expected to impact IT and customer service roles the most.
Some companies, such as Amsterdam-based tech firm Bird, have already reduced staff due to AI, laying off 90 of 450 employees earlier this year. Klarna is also hiring fewer new employees.
Despite these concerns, the ING survey shows that most executives are optimistic about the coming year, with many viewing Trump’s new presidency in the US positively. There are, however, concerns about inflation and a potential trade war.
Source: NOS